Privacy Policy

1. Personal Data We Collect

• Identity details (such as name and company name)
• Contact details (such as email address and phone number)
• Service enquiry information and project requirements
• Technical usage data (such as device, browser, and interaction metadata)
• Communication records with our team

2. How We Use Personal Data

We use personal data to respond to enquiries, deliver services, communicate project updates, improve service quality, maintain security, and comply with legal obligations.

3. Legal Bases for Processing

• Consent where required
• Performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Legitimate business interests, balanced with data subject rights

4. Data Sharing and Transfers

We may share data with trusted service providers and professional advisors only where needed for business operations and legal compliance. For cross-border transfers, we apply safeguards appropriate to the applicable legal framework.

5. Data Retention

We retain personal data only for as long as necessary for the purposes stated in this policy, or as required by contractual, legal, regulatory, and audit obligations.

6. Your Rights

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion where applicable
• Request restriction or objection to certain processing
• Request data portability where legally applicable
• Withdraw consent at any time (for consent-based processing)

7. Security

• Access controls and role-based permissions
• Secure systems and monitoring controls
• Controlled third-party access
• Internal confidentiality and handling procedures

8. Contact for Privacy Requests

For privacy-related requests, data access requests, correction, or deletion enquiries, please contact:

contact@vpentagon.com

9. Regulatory References

• Regulation (EU) 2016/679 (GDPR)
• UAE Federal Decree-Law No. (45) of 2021 (PDPL)